Privacy Policy
1. Introduction
When you shop with us, you trust us with your personal information. We take that seriously. This Privacy Policy explains what information we collect, how we use it, and what we do to keep it safe. By using the Celviz website, you agree to the terms outlined here.
2. Information We Collect
When you place an order or create an account, we collect the following:
- Full name
- Phone number
- Email address
- Delivery address
- Order history
3. How We Use Your Information
The information we collect is used to:
- Process and confirm your orders
- Arrange and track your delivery
- Send order updates and notifications
- Respond to your queries or concerns
- Improve our website and customer experience
4. Cash on Delivery
All transactions on our store are handled through Cash on Delivery (COD). We do not collect, store, or process any credit card or banking information. Your financial details stay entirely with you.
5. Sharing Your Information
We only share your information with trusted third parties when it is necessary to complete your order. This includes:
- Delivery partners — to arrange and complete your shipment
These parties are only given the information they need to do their job. They are not permitted to use your data for any other purpose.
We do not sell, rent, or trade your personal information to anyone.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is stored securely and only accessible to those who need it to fulfill your order.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct any inaccurate information
- Request that we delete your data, subject to legal or operational requirements
8. Cookies
Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use our site so we can make it better. You can disable cookies in your browser settings at any time.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to check back occasionally.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to reach out to us through the Celviz contact page.